- Name and contact information (email address, phone number) when you place an order or contact us
- Billing and shipping address
- Communications you send us via email or contact forms
Payment information are processed by third-party processors and not stored by Triều Đại Coffee directly.
We also automatically collect certain information when you visit our site, including:
- IP address and browser type
- Pages visited and time spent on the site
- Referring URLs
- Device information
2. How We Use Your Information
We use the information we collect to:
- Process and fulfill your orders
- Communicate with you about your orders and inquiries
- Send newsletters and marketing communications if you have opted in
- Improve our website and customer experience
- Comply with legal obligations
3. Sharing Your Information
We do not sell, trade, or rent your personal information to third parties.
We may share your information with trusted service providers who assist us in operating our website and fulfilling orders—including shipping carriers, payment processors, and email marketing platforms—under strict confidentiality agreements.
4. Cookies
Our website uses cookies to enhance your browsing experience, analyze site traffic, and support marketing efforts. You may disable cookies through your browser settings, though some features of the site may not function properly as a result.
5. Email Marketing
If you subscribe to our newsletter or opt in at checkout, we may send you promotional emails about new releases, farm stories, and seasonal offerings. You may unsubscribe at any time by clicking the unsubscribe link in any email or contacting us directly at support@trieudaicoffee.com.
6. Data Retention
We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy or as required by law.
7. Your Rights
Depending on your location, you may have the right to:
- Access the personal information we hold about you
- Request correction or deletion of your data
- Opt out of marketing communications
- Lodge a complaint with a data protection authority
To exercise any of these rights, contact us at support@trieudaicoffee.com.
8. Children’s Privacy
Our website is not directed at children under the age of 13. We do not knowingly collect personal information from children.
9. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated date. Continued use of the site following any changes constitutes your acceptance of the revised policy.
10. Contact
For questions about this Privacy Policy or your personal data, contact us at support@trieudaicoffee.com.